Today, added and added companies are examination their acquaintance centermost as a different chump touchpoint and cardinal stop on their customer’s journey. That’s why back CARFAX set out to alter their on-prem acquaintance center, they fabricated the advised accommodation to acquisition an avant-garde and absolutely cloud-based alms that would actuate their account and sales operation into the affectionate of chump acquaintance centermost they envisioned.
Five9’s Darryl Addington is abutting by David Muttiah, Change Manager at CARFAX, to altercate the key accomplish CARFAX took to advance their chump adventure and abettor efficiency.
In this webinar, you will apprentice how CARFAX:
– Evaluated the bazaar and the belief they acclimated back attractive for a new acquaintance centermost partner
– Acclimated the collective Five9 and Salesforce affiliation to digitally transform their sales action for accepting and onboarding new customers
– Fabricated the about-face from an on-prem acquaintance centermost to the billow including the abettor change administration aspects of the collective Five9-Salesforce solution
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